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FAQ - Terms and Discounts


  1. Ordering
  2. Delivery
  3. Cancellations, changes, transfers, and returns
  4. Bursary (financial assistance)
  5. Group pricing
  6. Students and Legal Clinic Counsel
  7. Faculty / Academic
  8. Do any nearby hotels offer preferred rates?

Ordering

Names and e-mail addresses are required for all purchases.

Discounts cannot be combined with any other discounts, are not applicable to products priced less than $160, and may not apply to all items.

If you do not wish to place your order online, please complete the printable CPD Registration Form and submit using one of the following options. If you place an order via email, please do not provide your credit card information in the message. We will contact you to obtain the payment information.

Phone: (416) 947-3315 or toll-free 1-800-668-7380 ext. 3315 (9:00 a.m. – 5:00 p.m.)

Mail:

Law Society of Ontario
Continuing Professional Development
130 Queen Street West
Toronto, ON, M5H 2N6

Delivery

We reserve the right to change program content, speakers and locations without notice.

On-demand webcasts and PDF materials from past programs can be viewed immediately from the “Purchased Programs” section under “My Account”.

Cancellations, changes, transfers, and returns

  • Cancellation requests for live programs must be received via email at least five (5) business days before the program day to receive a full refund. Any cancellation requests received less than five (5) business days before the program date will not be processed.
  • Changes regarding the format of a live program (in person or webcast) must be received at least two (2) business days before the program date to be processed. Any requests to change the format of a program received less than two (2) business days before the program date will not be processed.
  • Program substitutions (between registrants) should be received at least two (2) business days before the program date to be processed.
  • Refunds will not be processed for electronic products (on-demand webcasts, E-courses, PDF materials, audio files).

Bursary (financial assistance)

A bursary provides 50% off the regular price of most Law Society CPD programs for eligible applicants. Once approved, the bursary will be assigned to your LSO Store account and will automatically apply the discount at checkout. The bursary is awarded annually, based on the calendar year, and is valid for one year. Application information is held in strict confidence.

Eligibility:

  • Legal services providers with annual net incomes below $35,000 qualify for the bursary.
  • Applications must be submitted by November 30 for the current year; late applications will be considered for the next calendar year.
  • Applications must be submitted at least 10 days before the date of any CPD program for which the bursary is sought.

Exclusions:

  • The bursary cannot be combined with other discounts.
  • It does not apply to programs or options priced less than $160, E-Courses, and may not be available on all items.
  • The Foundations of Sole Practice course is eligible if the applicant meets the criteria outlined in the CPD Bursary Application Form.

How to Apply:

Complete the CPD Bursary Application Form and submit via one of the following methods:

  • Email: [email protected]
  • Mail:
    Law Society of Ontario
    Continuing Professional Development
    130 Queen Street West
    Toronto, ON M5H 2N6

Group pricing

CPD program purchase terms are for single viewers only. Additional viewers must register as a group. Group pricing applies to in-person, live webcast, and on-demand webcast group orders.

Group Discount Structure:

  • 2–4 registrants: 20% discount
  • 5–10 registrants: 35% discount
  • 11+ registrants: 50% discount

Each registrant receives PDF materials and webcast program access.

Important Notes:

  • Group pricing is available only when all registrants register at the same time, for the same program(s), and pay with a single form of payment.
  • Do not provide credit card account or expiry information by email.
  • Group pricing is not applicable to registrations made for the purpose of generating revenue by any person, organization, or other group.

Exclusions:

  • Group discounts do not apply to programs or options priced under $160.
  • PDF materials sold separately and E-Courses are not eligible.
  • Discounts cannot be combined with any other offers.

For details on the registration process, please see our Group Registration FAQs.

Students and Legal Clinic Counsel

Eligible customers receive 50% off regular prices on qualifying programs.

Eligibility Requirements:

  • Students: Must submit a clear photocopy of the front and back of a valid student card or student number prior to placing an order.
  • Legal Clinic Counsel: Must state their affiliation at the time of order and be employed directly on staff by a legal clinic. Lawyers employed elsewhere, even if they provide duty counsel services to clinics, are not eligible.

Exclusions:

  • Cannot be combined with other discounts.
  • Does not apply to programs or options priced under $160.
  • May not be available on all items; additional exclusions may apply.

Faculty / Academic

Customers affiliated with the following educational institutions are eligible for a 20% discount on registration for live and on-demand programs:

  • Faculty members at any law school
  • Professors at accredited paralegal colleges
  • Instructors at law schools and accredited paralegal colleges
  • University and college libraries

Exclusions:

  • This discount cannot be combined with any other discounts.
  • It does not apply to products priced less than $160.
  • The discount may not be available on all items.
  • Additional exclusions may apply.

Do any nearby hotels offer preferred rates?

The following hotel offers a preferred rate to the Law Society of Ontario. Please ask for the Law Society of Ontario corporate rate when making your reservation.

Hilton Toronto,
145 Richmond Street West, Toronto
Tel: 416-869-3456 or 800-267-2281
Hilton Toronto website