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FAQ - Terms and Discounts

  1. Ordering
  2. Delivery
  3. Cancellations, changes, transfers, and returns
  4. Bursary (financial assistance)

Discounts

  1. Group pricing
  2. Students and Legal Clinic Counsel
  3. Faculty members / professors / instructors
  4. Bulk resource orders
  5. University and college bookstores
  6. Resellers and bookstores
  7. Do any nearby hotels offer preferred rates?

Ordering

Names and e-mail addresses are required for all purchases.

If you do not wish to place your order online, please complete the printable order form and submit using one of the following options. If you place an order via email, please do not provide your credit card information in the message. We will contact you to obtain the payment information.

Fax: (416) 947-5235

Phone: (416) 947-3315 or toll-free 1-800-668-7380 ext. 3315 (9:00 a.m. – 5:00 p.m.)

Mail:

Law Society of Ontario
Continuing Professional Development
130 Queen Street West
Toronto, ON, M5H 2N6

Delivery

We reserve the right to change program content, speakers and locations without notice.

Publication purchases will arrive within 1–2 weeks after purchase.

On-demand webcasts can be viewed immediately from the “Purchased Programs” section under “My Account”.

Cancellations, changes, transfers, and returns

CPD Programs:

  • Cancellation requests must be received via email at least five (5) business days before the program day to receive a full refund. Any cancellation requests received less than five (5) business days before the program date will not be processed.
  • Changes regarding the format of a program (live course or webcast) must be received at least two (2) business days before the program date to be processed. Any requests to change the format of a program received less than two (2) business days before the program date will not be processed.
  • Program substitutions (between registrants) should be received at least two (2) business days before the program date to be processed.

CPD Publications:

  • Hardcopies must be returned within thirty (30) calendar days of the shipping date and in resalable condition for a full refund.
  • Refunds will not be processed for electronic products (on-demand webcasts, E-courses, PDF materials, audio files).

Bursary (financial assistance)

Note: Bursary cannot be combined with other discounts, is not applicable to programs and options priced at $50 or less, is not applicable to E-Courses, and may not apply to all items. To receive a bursary for the calendar year, bursary applications must be received and approved prior to November 30. Any applications received after November 30 will be considered for the following calendar year.

Legal services providers with annual net incomes below $35,000 can qualify for a 50% reduction off the regular price of most Law Society CPD programs, and reductions of up to 50% off the regular price of most Law Society CPD publications. Bursary will be assigned to your LSUC Store account and will automatically apply the appropriate discount at checkout.

To be eligible for a reduction in price, applications must be submitted a minimum of 10 days before the date of any CPD program for which a bursary is sought. Bursary is awarded on annual basis, to lawyers and paralegals, based on a calendar year. Application information is held in strict confidence.

If you would like to apply for a CPD bursary, please complete the CPD Bursary Application Form and submit using one of the following options:

Fax: (416) 947-5235

E-mailcpdreg@lso.ca

Mail:
Law Society of Ontario
Continuing Professional Development
130 Queen Street West
Toronto, ON, M5H 2N6

Discounts

Group pricing

Note: CPD program purchase terms are for single viewers only. Additional viewers must register as a group. Group pricing applies to in-person, live webcast, and on-demand webcast group orders. Discounts are not applicable to programs and options priced at $50 or less, PDF/hardcopy publications, or E-Courses.

Group discount structure is as follows:

  • 2–4 registrants: 20% discount
  • 5–10 registrants: 35% discount
  • 11+ registrants: 50% discount
  • Each registrant receives PDF materials and webcast program access

For information on the group registration process, please read our Group Registration FAQs.

Group pricing is available only to those registering at the same time and paying with a single form of payment (e.g., one cheque, one credit card). Please do not provide credit card account and expiry information by e-mail.

Group pricing is not applicable to a registration requested by any person, organization, or other group for whom a purpose of the registration is the generation of revenue.

 

Students and Legal Clinic Counsel

The discount is 50% off of regular prices (not applicable after group pricing or other discounts).

To be eligible for a reduction in price, students must submit a legible photocopy of the front and back of their valid student card with order and valid payment.

To be eligible for discount, Legal Clinic Counsel must state their affiliation at time of order and must be employed directly on staff by a legal clinic. Lawyers who are employed elsewhere, but may do work for legal clinics as duty counsel, do not receive the discount.

Faculty members / professors / instructors

Faculty members of any law school and professors at accredited paralegal colleges receive a 20% discount off of registration for live programs.

Instructors at law schools, accredited paralegal colleges, and university and college libraries receive a 25% discount when ordering any publication, video, or hard and soft cover book.

Bulk resource orders

You receive a 25% discount when ordering five or more resources at the same time and paying with one cheque or other single form of payment.

University and college bookstores

You receive a 50% discount when ordering any publication, video, or hard and soft cover book when ordering in bulk for course use; otherwise, the discount is 25% as for other resellers/bookstores.

Resellers and bookstores

You receive a 25% discount when ordering any publication, video, or hard and soft cover book.

Do any nearby hotels offer preferred rates?

The following hotels offer a preferred rate to the Law Society of Ontario. Please ask for the Law Society of Ontario corporate rate when making your reservation.

Hilton Toronto,
145 Richmond Street West, Toronto
Tel: 416-869-3456 or 800-267-2281
Hilton Toronto website

Sheraton Centre Toronto Hotel,
123 Queen Street West, Toronto
Tel: 416-361-1000 or 800-325-3535
Sheraton Centre Toronto Hotel website