Solo and Small Firm Stand-Alone Topics #2
Using Technology to Elevate the Client Experience
Date
Wednesday, September 9, 2020 (12:00 p.m.–1:00 p.m.)
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Additional Information
Page Count: 31
* Remember: You must attend CPD programs (in-person, live webcast, or live webcast replay) or view them on-demand to claim CPD Hours. Reading CPD materials alone does not qualify.
​Series Description
The saying "there is nothing so constant as change" has defined this year's events. Our June Solo and Small Conference could not happen, so we are changing it up this Fall to make sure you get the informative and practical content you expect from this annual program. We have curated four sessions that offer practical solutions to issues you face in this new and still evolving legal environment. Our speakers provide sound advice to help in challenging times. What can you do to prepare for your future? Register for a Solo session or bundle them together to save.
Topic Description
Clients are more discerning than ever in accessing legal services because there is more information out there about the law — factual or not — than ever before. Investing in technology to deliver legal services that are timely, efficient for your business needs, and tailored to your client's legal problems is critical. Pursuing client-centered services through the use of video conferencing, e-signatures, and online client portals — for both billing and payments as well access to documents and information — promotes cost savings for your client, flexibility for you, and convenience for you both.
Presenters
- Lisa Feldstein, Lisa Feldstein Law Office Professional Corporation
- Cynthia Mason, Mason Professional Corporation