Client Management for Paralegals 2025 (REPLAY)

Are you looking to enhance your client management skills? Look no further, this program is designed to equip paralegals with the essential skills and strategies needed to effectively manage client relationships. Learn best practices for maintaining clear communication, managing client expectations, and handling sensitive information with professionalism. Our presenters delve into techniques to help you better organize your client files and to streamline your client intake process. They focus on how best to manage challenging client interactions, build trust with clients and colleagues, while maintaining ethical standards. Don’t miss this opportunity!

• Hear about effective client communication strategies
• Learn how to effectively manage client expectations (and your deadlines)
• Get information on how to better handle challenging client situations
• Understand more on ethical considerations for file and client management

ABOUT LIVE WEBCAST REPLAYS WITH LIVE CHAT

This live webcast replay contains an online chat feature that allows you to view the previously broadcast program and interact, share ideas, and exchange comments with fellow registrants online.

Remember: Your CPD hours must be entered into the LSO Portal. Register for an account and log your CPD hours at https://portal.lso.ca.