Client Management for Paralegals 2025
Date
Friday, March 21, 2025 (9:00 a.m.–11:00 a.m.)
Add this event to your calendar (Downloads an .ICS file)
Alternate date: Thursday, July 24, 2025 [click to view options]
View this webcast-only program from your home or office computer
Additional Information
Page Count: 74
* Remember: You must attend CPD programs (in-person, live webcast, or live webcast replay) or view them on-demand to claim CPD Hours. Reading CPD materials alone does not qualify.
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Kristen JarvisLegacy Legal Services LLP
Are you looking to enhance your client management skills? Look no further, this program is designed to equip paralegals with the essential skills and strategies needed to effectively manage client relationships. Learn best practices for maintaining clear communication, managing client expectations, and handling sensitive information with professionalism. Our presenters delve into techniques to help you better organize your client files and to streamline your client intake process. They focus on how best to manage challenging client interactions, build trust with clients and colleagues, while maintaining ethical standards. Don’t miss this opportunity!
- Hear about effective client communication strategies
- Learn how to effectively manage client expectations (and your deadlines)
- Get information on how to better handle challenging client situations
- Understand more on ethical considerations for file and client management
Presenters
- Kristen Jarvis, Legacy Legal Services LLP
- Lai-King Hum, Deputy Judge, Small Claims Court (Toronto), Ontario Superior Court of Justice, and of Hum Law Firm PC
- Mark Cardy, Cardy Legal Services
- Edmond Veliu, Legacy Legal Services LLP
- Justin Rochester, Professor, Centennial College and of CorRoc Law Professional Corporation
- Jody Thrift, Fight My Ticket Professional Corporation
