A Guide to Interviews for Paralegals


Thursday, September 15, 2022 (9:00 a.m.–12:00 p.m.)

Add this event to your calendar (Downloads an .ICS file)

CPD Hour(s)*
2 h 30 m Substantive
30 m EDI Professionalism

View this webcast-only program from your home or office computer

Additional Information

Page Count: 14

* Remember: You must attend CPD programs (in-person, live webcast, or live webcast replay) or view them on-demand to claim CPD Hours. Reading CPD materials alone does not qualify.

  • Ellisif Harris
    Spark LLP

The initial client interview is everything (and more). It gives you the facts you need to advocate for your client while giving the client important information about your skills and knowledge, and inspires confidence in their case. Plus, it shapes the client's expectations for what is to come. That is why it is so important that you optimize this time to listen and to engage. Our presenters suggest process design changes to maximize efficient use of time (yours and your client's) while promoting honest and clear communication between parties. They address plans for active listening, asking meaningful questions, comprehensive document collection, and clarity in explaining costs and the litigation process.

  • Find out how good preparation and adherence to regulatory protocols also make good business sense
  • Learn how to listen effectively to your client — what they say (and what they don't)
  • Consider the impact of diversity and cultural sensitivity issues on your interactions


  • Ellisif HarrisSpark LLP
  • Michelle LomazzoLomazzo Worker's Compensation Appeals Prof. Corp.
  • Noelle SorrellSorrell Paralegal Services
  • Lai-King HumDeputy Judge / PrincipalOntario Small Claims Court / Hum Law Firm
  • Paula CallaghanCallaghan Paralegal
  • David SundinCounty SolicitorCorporation of the County of Essex

Registration Options

Registration Mode *
Learning format *

Only PDF materials will be provided. Hardcopy materials are not available with this program.

To access your electronic purchase: click "My Account" and sign in. Click "Purchased Programs" and look for the program name. Click the "Details" link on the right. Click the "Click here to access the on-demand webcast" link to load the webcast.

Individual registrations may use this printable order form

Group registrations, please see our FAQs for group rate information. If you are registering a group of 2 or more, please send an email to including the full name, email address, and licensee number (if applicable) of each registrant along with a reference to the order number.

If you place an order via email, please do not provide your credit card information (number and security code) in the message. A member of the CPD Registration team will contact you to obtain the payment information.

All prices are subject to applicable taxes.