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Bridge to Practice for Paralegals: Cultural Competency in Client Communications

CPD Hour(s)
0 Substantive
50 m EDI Professionalism

Original air date: June 10, 2021

Superior client service can be a key advantage in attracting and maintaining clients to your solo or small firm practice. How you interact with clients can help determine how successful your practice will be. Our presenter provides you with an understanding of approaches you can take to learn about the impact of culture on legal interactions, take steps to remove barriers and create trust, and to recognize that the learning process is ongoing for you and your staff.

$0.00