Original air date: October 6, 2022
The events of the last few years have changed the way administrative legal professionals manage their clients and themselves. Client needs are more complex and challenging, while resources to assist clients are increasingly strained. All this is happening as practices and procedures at court and in tribunals continue to evolve in a (mostly) virtual hearing world. Our experienced presenters provide you with strategies to manage the unique professionalism and practice management issues that arise in this area so that you can successfully navigate these challenges for you and your clients.
- Learn how to serve clients with disabilities
- Get tips on managing challenging clients
- Gain an understanding of the experience of racialized (female) lawyers in virtual hearings
