Original air date: June 8, 2017
Are you spending billable time trying to collect unpaid accounts? It’s one of the most challenging aspects of running a solo or small firm practice. Our presenters offer strategies to deal with this, beginning with the decision to take on a client and the steps to take to avoid a problem account at the outset. You learn how to manage the client relationship as it progresses, including those problem accounts, as well as how to avoid complaints. Finally, our presenters go over the best practices that help make your account collection as trouble-free as possible.
